Data Deletion Policy

Last Updated: 10 Aug, 2024

Here’s a data deletion policy for HIRIDE TREK PRIVATE LIMITED:


HIRIDE TREK PRIVATE LIMITED – Data Deletion Policy

At HIRIDE TREK PRIVATE LIMITED, we value the privacy and control of your personal data. This Data Deletion Policy outlines how users and drivers can request the deletion of their data, what data is covered, and the timeline for processing such requests.

1. Scope of Data Covered

This policy applies to all personal information collected through the HIRIDE Cabs app and website (hiridecabs.com), including:

  • User and driver profiles (name, contact details, etc.)
  • Ride history and payment records
  • Location data
  • Any other personal information provided to the platform

2. How to Request Data Deletion

To request the deletion of your personal data, please email us at support@hiridecabs.com with the following details:

  • Your full name
  • Your registered email address and phone number
  • A brief description of your data deletion request

3. Verification Process

To protect user privacy, we will verify your identity before processing your request. We may contact you to confirm details and ensure that the request is legitimate.

4. Processing Timeline

Once we receive a valid request, we will:

  • Acknowledge receipt of the request within 3 business days.
  • Review and process the request within 30 calendar days.
    • In some cases, we may extend this timeline by an additional 30 days, particularly for complex requests or high volumes of requests. If an extension is necessary, we will notify you within the initial 30-day period.

5. Consequences of Data Deletion

Deleting your data will result in:

  • The removal of all your personal information from our system.
  • The termination of your account with HIRIDE Cabs.
  • Inability to access ride history or any other features tied to your account.

Please note that once data is deleted, it cannot be restored.

6. Data Retention Exceptions

In certain cases, HIRIDE TREK PRIVATE LIMITED may retain specific information even after a deletion request, including:

  • Information necessary to comply with legal obligations, such as tax records.
  • Data required to resolve disputes or enforce our terms of service.
  • Transactional data that may be needed for auditing or financial record-keeping purposes.

7. Contact Information

If you have any questions about this Data Deletion Policy or need assistance with your request, feel free to reach out to us at support@hiridecabs.com.


This policy helps ensure that users and drivers have control over their personal data while complying with legal and business obligations.